Financial Ombudsman Service
- Date 31 March 2023
- Sector Other
- Decision(s) FOI 14: Upheld
The complainant has requested Financial Ombudsman Service (FOS) to disclose 93 items from its Discovery database. FOS refused to comply with the request, citing section 14 of FOIA. The Commissioner’s decision is that FOS is not entitled to rely on section 14 of FOIA in this case. The Commissioner requires FOS to issue a fresh response to the complainant which does not rely on section 14 of FOIA.