London Borough of Waltham Forest

The complainant has requested statistical information about the operation of electronic passport gates (“eGates”) at Heathrow Airport. The Home Office said that it did not hold the requested information. The Commissioner’s decision is that the Home Office has not interpreted the request correctly and that, on the balance of probabilities, it holds information falling within the scope of the request. The Commissioner does not require any steps as a result of this decision as the complainant has since pursued the same information under a new, reworded request.