Cabinet Office
- Date 18 May 2023
- Sector Central government
- Decision(s) FOI 12(2): Not upheld, FOI 17: Upheld
The complainant has requested a copy of WhatsApp correspondences from the 1 March 2020 until 1 September 2020. The Commissioner’s decision is that the Cabinet Office was entitled to rely on section 12(2) when refusing this request. The Cabinet Office breached section 17 by failing to provide a refusal notice within 20 working days of the request. The Commissioner does not require the public authority to take the any further steps.