Health Care First Partnership

The complainant has requested HCFP to disclose information relating to its Acceptable Email User Policy. HCFP disclosed some information but refused to comply with questions 1 and 2 of the request, as it considered section 12 of FOIA applied. The Commissioner’s decision is that HCFP is entitled to rely on section 12 of FOIA. However, HCFP breached section 16 of FOIA. The Commissioner requires HCFP to provide appropriate advice and assistance to the complainant, so far as it reasonably practicable, in accordance with its obligations under section 16 of FOIA.