Financial Ombudsman Service
- Date 29 June 2023
- Sector Other
- Decision(s) FOI 1(1): Not upheld
The complainant has requested an explanation of how the legislation held by the public authority affects the handling of service complaints. The Financial Ombudsman Service (FOS) stated no recorded information is held. The Commissioner’s decision is that on the balance of probabilities, FOS does not hold the information requested and has complied with its obligations under section 1(1) of the FOIA. The Commissioner does not require further steps. First-tier tribunal (General Regulatory chamber) information rights appeal EA/2023/0350 appeal struck out. Information Tribunal UT UA-2024-000030-GIA PTA refused.