Home Office
- Date 19 July 2023
- Sector Central government
- Decision(s) FOI 12: Not upheld, FOI 16: Upheld
Summary wording for website: The complainant requested information about processing timelines for visa extensions. The Home Office relied on section 12 (cost of compliance) of FOIA to refuse the request. The Commissioner’s decision is that the Home Office has properly relied on section 12(1). However, he finds a breach of section 16 (advice and assistance) of FOIA. The Commissioner requires the Home Office take the following step to ensure compliance with the legislation: provide the complainant with advice and assistance, as far as it is reasonable to do so, in accordance with section 16 of FOIA.