Legal Ombudsman
- Date 3 October 2023
- Sector Other
- Decision(s) FOI 12: Not upheld, FOI 16: Not upheld
The Commissioner’s decision is that the Legal Ombudsman (LO) is entitled to refuse an aspect of the complainant’s request for information about service complaints under section 12(1) of FOIA. This is because it would exceed the appropriate cost limit to comply with it. There’s been no breach of section 16(1) of FOIA, which concerns advice and assistance. It’s not necessary for the LO to take any corrective steps.