Financial Ombudsman Service
- Date 16 October 2023
- Sector Other
- Decision(s) FOI 40(1): Not upheld
The complainant has requested a collections report from the Financial Ombudsman Service (FOS). The FOS refused to provide the information, explaining that it was the complainant’s own personal data which cannot be provided under this legislation and citing section 40(1) of FOIA. The Commissioner’s decision is that the FOS was correct in citing the exemption because the requested information is the complainant’s own personal data and therefore is absolutely exempt under FOIA. The Commissioner does not require further steps. Information Tribunal EA/2023/0479 appeal dismissed.