Transport for London

The complainant has requested correspondence between Transport for London (‘TfL’) and the University of Westminster’s Active Travel Academy. TfL refused to comply with the request, citing regulation 12(4)(b) (manifestly unreasonable requests). The Commissioner’s decision is that regulation 12(4)(b) applies and TfL was entitled to refuse the request. Furthermore, TfL complied with the requirements of regulation 9 (advice and assistance). The Commissioner does not require further steps.