Lambeth London Borough Council

The complainant has requested information regarding the use of battens to reinforce roofs. The London Borough of Lambeth (“the Council”) relied on section 12 of FOIA (cost of compliance) to refuse the request. The Commissioner’s decision is that the Council was entitled to rely on section 12(1) of FOIA to refuse the request. The Commissioner also finds that the Council did not comply with its section 16 obligation to offer advice and assistance. The Commissioner requires the Council to take the following steps to ensure compliance with the legislation. Provide the complainant with appropriate advice and assistance to help them submit a request that falls within the appropriate limit.