Driver and Vehicle Standards Agency

The complainant has requested the number of complaints received about driving vehicle examiners employed in a particular location. The Driver & Vehicle Standards Agency (DVSA) provided some information but refused other information, citing section 40(2) – personal information. Eventually the DVSA accepted that this exemption did not apply and provided the remaining information. The Commissioner’s decision is that the DVSA breached section 1(1)(b) and 10(1) of FOIA by providing information to which the complainant was entitled outside the statutory timeframe. The Commissioner does not require further steps.