United Utilities PLC

The complainant has requested transmissivity data. United Utilities refused to comply with the request, on the basis that it’s not environmental information. The Commissioner’s decision is that the requested information is environmental information under regulation 2(1) and so the public authority is obliged to deal with the request. The Commissioner has also found a procedural breach under regulation 5. The Commissioner requires the public authority to take the following steps to ensure compliance with the legislation: either disclose the information it holds within the scope the request or issue a refusal notice that complies with regulation 14 of the EIR.