Thames Water Utilities Ltd
- Date 2 July 2024
- Sector Other
- Decision(s) EIR 12.4.b: Not upheld, EIR 9: Not upheld, FOI 12: Upheld
The complainant has requested information about sewage treatment works using continuous monitoring devices, and water quality. Thames Water Utilities Limited (TWL) applied regulations 12(4)(a) and 12(4)(b) to the request which concern information that’s not held and manifestly unreasonable requests, respectively. The Commissioner’s decision is as follows: Regulation 12(4)(a) isn’t engaged but the request engages regulation 12(4)(b) and the public interest favours maintaining this exception. TWL complied with its duty under regulation 9(1) to offer advice and assistance. It’s not necessary for TWL to take any steps.