Our Lady's Catholic Primary School

The Commissioner’s decision is that Our Lady’s Catholic Primary School (‘the School') is entitled to rely on section 12(1) of FOIA to refuse the request for information about absences because complying with the request would exceed the appropriate cost limit. However, he finds that the School failed to provide reasonable advice and assistance and therefore did not meet its obligations under section 16(1). The Commissioner requires that the School take the following step to ensure compliance with the legislation: The School must provide the complainant with advice and assistance to help them submit a request falling within the appropriate limit or explain why such a request isn’t possible.