Norfolk and Suffolk NHS Foundation Trust

The complainant has requested information relating to ADHD and ASD referrals. The Trust refused the request under section 12 (cost of compliance exceeds appropriate limit). The Commissioner’s decision is that the request engages section 12 and therefore the Trust was entitled to refuse it. In failing to provide any reasonable advice and assistance, the Trust breached section 16 (advice and assistance) of FOIA. The Commissioner does not require further steps.