Department for Work and Pensions

The complainant has requested a copy of the operating procedures and guidelines for Independent Case Examiners (‘ICE’) from the Department for Work and Pensions (DWP). DWP referred the complainant to publicly available information in accordance with section 21 of FOIA, which it confirmed was the only information held within the scope of the request. The Commissioner’s decision is that, on the balance of probabilities, DWP does not hold any additional information within the scope of the request. The Commissioner does not require further steps.