Post Office Limited
- Date 24 September 2024
- Sector Other
- Decision(s) FOI 1(1)(a): Upheld, FOI 10(1): Upheld, FOI 17: Upheld, FOI 40(2): Not upheld
The complainant has requested the name of a Senior Dispute Resolution Manager on the Horizon Shortfall Scheme. The Post Office Ltd refused to provide the requested information, citing section 38(1) of FOIA – health and safety. It later cited section 40(2) of FOIA – personal information and withdrew its reliance on section 38(1). The Commissioner’s decision is that the Post Office has correctly relied on section 40(2) of FOIA to withhold the information. However, he has found the Post Office in breach of sections 1(1)(a), 10(1) and 17(1) of FOIA by failing to provide a response and a relevant refusal notice within 20 working days. The Commissioner does not require further steps.