Department for Work and Pensions

The complainant requested information relating to a Debt Management Vulnerability Framework from the Department for Work and Pensions (DWP). DWP refused to provide the requested information as to do so would exceed the appropriate limit at section 12(1) (cost of compliance exceeds appropriate limit) of FOIA.The Commissioner’s decision is that DWP was entitled to rely on section 12(1) to refuse to comply with the request. The Commissioner also finds that DWP complied with its section 16(1) obligation to offer advice and assistance in relation to the request. No further steps are therefore required.