Queensway Surgery
- Date 26 November 2024
- Authority Queensway Surgery
- Decision(s) FOI 1(1): Upheld, FOI 10(1): Upheld, FOI 12(1): Not upheld, FOI 16(1): Upheld, FOI 17(5): Upheld
The Commissioner’s decision is that Queensway Surgery (‘the Surgery’) is entitled to refuse to comply with one element of the complainant’s request for information about appointments. It would exceed the appropriate limit to comply with this part and therefore section 12(1) of FOIA is engaged.The Surgery failed to comply with its duty under section 16)(1) to offer advice and assistance. Initiated by the complainant, the Surgery has subsequently been in further correspondence with the complainant about refining the request. As such, the Commissioner doesn’t require the Surgery to take any steps in relation to advice and assistance as a result of this notice. Finally, the timeliness of the Surgery’s response and its section 12 refusal didn’t comply with sections 1(1), 10(1) and 17(5) of FOIA. It’s not necessary for the Surgery to take any corrective steps.