Mount Pleasant Medical Centre

The complainant has requested information about service level agreements. The above public authority relied on section 12 of FOIA (costs) to refuse the request. The Commissioner’s decision is that the public authority has failed to demonstrate why section 12(1) of FOIA applies. Consequently, it is not entitled to withhold the information. The public authority also breached section 10 of FOIA by failing to respond to the request within 20 working days. The Commissioner requires the public authority to take the following steps to ensure compliance with the legislation. Issue a fresh response, to the request, that does not rely on section 12(1) of FOIA.