The British Library

The Commissioner’s decision is that the British Library is entitled to refuse the complainant’s request for information about loans of a named author under section 12(1) of FOIA as the cost of complying with the request exceeds the appropriate limit. The British Library complied the duty to offer advice and assistance under section 16(1), however the timeliness of its refusal didn’t comply with section 17(5) of FOIA. The Commissioner does not require further steps.