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NHS England

  • Date 23 May 2025
  • Sector Health
  • Decision(s) FOI 10: Upheld, FOI 12: Not upheld, FOI 16: Not upheld

The complainant has requested information on grievances.  NHS England (NHSE) refused the request under section 12 FOIA.   The Commissioner’s decision is that NHSE was entitled to rely on section 12(1) of FOIA to refuse the request. The Commissioner also finds that NHS England complied with its section 16 obligation to offer advice and assistance. However, the Commissioner does find NHSE has breached section 10 as it failed to respond to the request within 20 working days. The Commissioner does not require further steps.