County of Herefordshire District Council

The complainant requested information relating to their late mother. Herefordshire Council (the “Council”) disclosed some information and withheld other information under the exemptions for personal information (section 40) and information provided in confidence (section 41). The Commissioner’s decision is that the Council correctly relied on the exemptions in section 40(1), section 40(2) and section 41 to withhold the requested information but that it failed to issue a refusal notice in time and breached section 17(1). The Commissioner does not require the Council to take any further steps.