Department for Work and Pensions (DWP)

The complainant has requested information on occupational pensions from the Department for Work and Pensions (DWP). DWP originally sought clarification of the information requested before relying on section 21, information reasonably accessible to the applicant, to refuse to provide the information. DWP provided the complainant with links to the information. The Commissioner’s decision is that DWP was correct to seek clarification of the information sought and that it was entitled to rely on section 21 to refuse to provide the requested information. The Commissioner is also satisfied that, on the balance of probabilities, DWP does not hold further information to that already identified as being available in the public domain.