South East Water Ltd
- Date 21 January 2026
- Sector Other
- Decision(s) EIR 13: Not upheld, EIR 5(3): Not upheld
The complainant has requested information relating to the water supply at two named properties. South East Water (SEW) explained that there would be a fee for information regarding parts one and five of the request for which it supplied “limited information”. Although SEW disputed that the requested information fell within the scope of the EIR, it withheld the remainder of the information under section 13 of the EIR. The Commissioner’s decision is that SEW is entitled to withhold information on the basis of regulation 13 of the EIR – personal data. He has also decided that the complainant requested their own personal data within this request and that SEW was entitled to refuse this information (regulation 5(3) of the EIR). The Commissioner does not require further steps.