Southern Water Services Limited

The complainant has requested information relating to a complaint. The public authority (“the public authority”) disclosed information but also refused information under regulation 12(4)(e) (internal communications) and regulation 12(4)(a) (information not held) of the EIR.  The Commissioner’s decision is that: on the balance of probabilities the public authority has identified all of the information in scope and all of the withheld information represents the complainant’s personal data and so is exempt under the EIR in accordance with regulation 5(3) (duty to make available environmental information on request). The Commissioner cannot require the public authority to take any further action as a result of this notice. However, he strongly urges it to consider his comments in ‘other matters’ of this notice.