1. Action we've taken

Enforcement action

124 in total

EE Limited

24 June 2019, Monetary penalties, Online technology and telecoms

EE Limited fined £100,000 for sending over 2.5 million direct marketing messages to its customers, without consent.  

Smart Home Protection Ltd

13 June 2019, Monetary penalties, Land or property services

The Information Commissioner’s Office (ICO) has fined Smart Home Protection Ltd £90,000 for making nuisance calls to people registered with the Telephone Preference Service (TPS).  

Wendy Masterson

07 June 2019, Prosecutions, Land or property services

A former customer service advisor at Stockport Homes has been prosecuted for accessing records relating to anti-social behaviour with authorisation.

Jeannette Baines

06 June 2019, Prosecutions, Charitable and voluntary

A Restorative Justice Caseworker has been prosecuted for sending sensitive personal data to her own personal email account without authorisation.  

Her Majesty's Revenue and Customs

10 May 2019, Enforcement notices, Central government

HMRC issued with an enforcement notice for failing to get adequate consent to collect callers' personal data.

Hall and Hanley Ltd

07 May 2019, Monetary penalties, Finance insurance and credit

Organisation fined £120,000 for the sending of 3,560,211 direct marketing messages to subscribers without consent. 

Avalon Direct Ltd

16 April 2019, Monetary penalties, General business

Avalon Direct Ltd made almost 52,000 calls to people who were registered with the Telephone Preference Service (TPS) between 1 March and 20 November 2017.

Avalon Direct Ltd

16 April 2019, Enforcement notices, General business

Avalon Direct Ltd made almost 52,000 calls to people who were registered with the Telephone Preference Service (TPS) between 1 March and 20 November 2017.

Bounty (UK) Ltd

11 April 2019, Monetary penalties, Membership association

Bounty UK fined £400,000 for sharing personal data unlawfully.

True Visions Productions

10 April 2019, Monetary penalties, Media

ICO fines television company £120,000 for unfair and unlawful filming in maternity clinic.

Shamim Sadiq

05 April 2019, Prosecutions, Health

A former GP practice manager has been fined for sending personal data to her own email account without authorisation, following an investigation by the Information Commissioner’s Office (ICO).

London Borough of Newham

04 April 2019, Monetary penalties

The Information Commissioner’s Office (ICO) has fined the London Borough of Newham £145,000 for disclosing the personal information of more than 200 people who featured on a police intelligence…

Grove Pension Solutions Limited

26 March 2019, Monetary penalties, Finance insurance and credit

A Kent pensions company which relied on 'misleading' professional advice has been fined £40,000 by the Information Commissioner's Office for being responsible for sending nearly two million direct marketing emails without consent.

Vote Leave Limited

19 March 2019, Monetary penalties, Political

The Information Commissioner’s Office (ICO) has fined Vote Leave Limited £40,000 for sending out thousands of unsolicited text messages in the run up to the 2016 EU referendum.

Jayana Morgan-Davis

15 March 2019, Prosecutions, Transport and leisure

A former administration assistant at a used car dealership has been prosecuted for unlawfully obtaining the personal data of customers and other employees.  

Faye Caughey

15 March 2019, Prosecutions, Health

A former administrator at Heart of England NHS Foundation Trust (HEFT) has been prosecuted for accessing medical records without authorisation. 

Kevin Bunsell

26 February 2019, Prosecutions, Local government

A former senior local government officer has been prosecuted for passing the personal information of rival job applicants to his partner who had applied for a job at the Council.   

Magnacrest Limited

07 February 2019, Prosecutions, Land or property services

At a hearing before Westminster Magistrates’ Court the defendant, Magnacrest Limited, pleaded guilty to an offence under section 47(1) of the Data Protection Act 1998. The organisation had failed to comply with an Enforcement Notice which had been served by the ICO in relation to a failed subject access request made by a member of the public.

Leave.EU Group Limited (Incident 2)

01 February 2019, Monetary penalties, Marketing

Leave.EU Group Limited has been fined £15,000 for sending almost 300,000 unsolicited communications on a single day for which they did not have consent. 

Leave.EU Group Limited (Incident 1)

01 February 2019, Monetary penalties, Marketing

Leave.EU Group Limited has been fined £45,000 for sending unsolicited direct marketing emails without the required consent. 

Eldon Insurance Services Limited (trading as GoSkippy Insurance)

01 February 2019, Monetary penalties, Finance insurance and credit

Eldon Insurance Services Limited (trading as GoSkippy Insurance) has been fined £60,000 for instigating the sending of unsolicited direct marketing emails without the required consent.

Eldon Insurance Services Limited (trading as GoSkippy Insurance)

01 February 2019, Enforcement notices, Marketing

Eldon Insurance Services Limited (trading as GoSkippy Insurance) instigated the sending of unsolicited direct marketing emails without the required consent.

Alistar Green Legal Services Limited

31 January 2019, Enforcement notices, Marketing

Alistar Green Legal Services Limited based in Liverpool has been fined £80,000 for making 213 nuisance calls to TPS subscribers between March and July 2017.

Alistar Green Legal Services Limited

31 January 2019, Monetary penalties, Marketing

Alistar Green Legal Services Limited based in Liverpool has been fined £80,000 for making 213 nuisance calls to TPS subscribers between March and July 2017.

NWR Limited

22 January 2019, Enforcement notices, Land or property services

NWR Limited based in Kent made 827,883 calls to numbers registered with the TPS between May 2016 and May 2018. An enforcement notice has been issued to the company ordering NWR Limited to stop its illegal marketing activity.