Enforcement action

WerepairUK Ltd

10 October 2024, Enforcement notices, Marketing

WerepairUK Ltd made 42,688 marketing calls to individuals in breach of regulation 21 of PECR. The company has been fined £80,000 and issued with an enforcement notice.

WerepairUK Ltd

10 October 2024, Monetary penalties, Marketing

WerepairUK Ltd made 42,688 marketing calls to individuals in breach of regulation 21 of PECR. The company has been fined £80,000 and issued with an enforcement notice.

Service Box Group Limited

10 October 2024, Monetary penalties, Marketing

Service Box Group Limited made 5,361 marketing calls to individuals in breach of regulation 21 of PECR. The company has been fined £40,000 and issued with an enforcement notice.

Outsource Strategies Ltd

24 April 2024, Enforcement notices, Marketing

Outsource Strategies Ltd made 1,346,503 unwanted marketing calls between 11 February 2021 and 22 March 2022 to numbers registered with the TPS. The ICO received 74 complaints from people variously saying they received repeated calls despite requests to stop and that the callers were aggressive.

Daniel George Bentley and Taipan Trading Ltd

05 December 2023, Enforcement notices, Marketing

Daniel George Bentley is a sole trader and director of Taipan Trading Ltd. Between 1 May 2022 and 31 July 2023 he and his company sent over 2.5 million unsolicited direct marketing text messages to individuals in breach of regulations 22 and 23 of PECR.

RHAP Ltd

21 September 2023, Enforcement notices, Marketing

RHAP Ltd made 15,288 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £65,000 and issued with an enforcement notice.

RHAP Ltd

21 September 2023, Monetary penalties, Marketing

RHAP Ltd made 15,288 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £65,000 and issued with an enforcement notice.

House Hold Appliances 247 Ltd

21 September 2023, Enforcement notices, Marketing

House Hold Appliances 247 Ltd made 19,069 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £55,000 and issued with an enforcement notice.

House Hold Appliances 247 Ltd

21 September 2023, Monetary penalties, Marketing

House Hold Appliances 247 Ltd made 19,069 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £55,000 and issued with an enforcement notice.

F12 Management Ltd

21 September 2023, Monetary penalties, Marketing

F12 Management Ltd made 1,346,019 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £200,000 and issued with an enforcement notice.

Cover Appliance Ltd

21 September 2023, Monetary penalties, Marketing

Cover Appliance Ltd made 511,499 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £200,000 and issued with an enforcement notice.

Cover Appliance Limited

21 September 2023, Enforcement notices, Marketing

Cover Appliance Ltd made 511,499 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £200,000 and issued with an enforcement notice.

SGS Home Protect Ltd

21 September 2023, Enforcement notices, Marketing

SGS Home Protect Ltd made 24,214 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £70,000 and issued with an enforcement notice.

SGS Home Protect Ltd

21 September 2023, Monetary penalties, Marketing

SGS Home Protect Ltd made 24,214 marketing calls to individuals in breach of regulation 21 of PECR. The company was fined £70,000 and issued with an enforcement notice.

Simply Connecting Ltd

06 September 2023, Monetary penalties, Marketing

Simply Connecting Ltd sent 441,830 direct marketing text messages to individuals in breach of regulation 22 of PECR. The company was fined £40,000 and issued with an enforcement notice.

Simply Connecting Ltd

06 September 2023, Enforcement notices, Marketing

Simply Connecting Ltd sent 441,830 direct marketing text messages to individuals in breach of regulation 22 of PECR. The company was fined £40,000 and issued with an enforcement notice.

Ice Telecommunications Ltd

16 May 2023, Enforcement notices, Marketing

Ice Telecommunications Ltd made 72,682 unsolicited marketing calls to businesses registered with the CTPS or TPS between 13 September 2021 and 31 January 2022.

Ice Telecommunications Ltd

16 May 2023, Monetary penalties, Marketing

Ice Telecommunications Ltd made 72,682 unsolicited marketing calls to businesses registered with the CTPS or TPS between 13 September 2021 and 31 January 2022.

UK Direct Business Solutions Limited

16 May 2023, Monetary penalties, Marketing

UK Direct Business Solutions Limited made 410,369 unsolicited marketing calls to businesses registered with the CTPS or TPS between 1 March 2020 and 31 October 2021.

Join the Triboo Limited

14 April 2023, Enforcement notices, Marketing

Between 1 August 2019 and 19 August 2020, a confirmed total of 107 million direct marketing messages were sent by Join the Triboo Limited and from those messages 437,324 were received by distinct individuals. This means that each individual received on average 244 emails during the relevant period and that those messages contained direct marketing material for which subscribers had not provided valid consent.

Join the Triboo Limited

14 April 2023, Monetary penalties, Marketing

Between 1 August 2019 and 19 August 2020, a confirmed total of 107 million direct marketing messages were sent by Join the Triboo Limited and from those messages 437,324 were received by distinct individuals. This means that each individual received on average 244 emails during the relevant period and that those messages contained direct marketing material for which subscribers had not provided valid consent.

Monetise Media Limited

14 December 2022, Monetary penalties, Marketing

Between 28 July 2020 and 28 July 2021, Monetise Media Limited engaged in the transmission of a total of 3,506,157 direct marketing emails and text messages. These subscribers had not provided valid consent, contrary to the regulation 22 of PECR.

Ryan Hill Partners

14 December 2022, Enforcement notices, Marketing

Between 1 September 2019 and 30 November 2020, Ryan Hill Partners sent 463,360 SMS messages, of which 409,468 were delivered, which were unsolicited direct marketing messages sent to subscribers who had not consented to receiving them, contrary to regulation 22 of PECR.

Ryan Hill Partners

14 December 2022, Monetary penalties, Marketing

Between 1 September 2019 and 30 November 2020, Ryan Hill Partners sent 463,360 SMS messages, of which 409,468 were delivered, which were unsolicited direct marketing messages sent to subscribers who had not consented to receiving them, contrary to regulation 22 of PECR.

Monetise Media Limited

14 December 2022, Enforcement notices, Marketing

Between 28 July 2020 and 28 July 2021, Monetise Media Limited engaged in the transmission of a total of 3,506,157 direct marketing emails and text messages. These subscribers had not provided valid consent, contrary to the regulation 22 of PECR.