Enforcement action

British Telecommunications plc

20 June 2018, Monetary penalties, Online technology and telecoms

British Telecommunications plc (BT) has been fined £77,000 by the Information Commissioner’s Office after it sent nearly five million nuisance emails to customers.

Yahoo! UK Services Ltd

21 May 2018, Monetary penalties, Online technology and telecoms

Yahoo! UK Services Limited, based in London, has been fined £250,000 by the Information Commissioner’s Office after their computer network was compromised as the result of a cyber-attack in November 2014.

WhatsApp Inc.

14 March 2018, Undertakings, Online technology and telecoms

WhatsApp Inc. has signed an undertaking with the Information Commissioner.

The Carphone Warehouse Ltd

10 January 2018, Monetary penalties, Online technology and telecoms

Carphone Warehouse fined £400,000 after serious failures placed customer and employee data at risk.

Hamilton Digital Solutions Ltd

24 November 2017, Monetary penalties, Online technology and telecoms

A London firm behind over 156,000 spam texts has been fined £45,000 by the Information Commissioner’s Office.

TalkTalk Telecom Group PLC

10 August 2017, Monetary penalties, Online technology and telecoms

The Information Commissioner’s Office has fined TalkTalk Telecom Group PLC £100,000 after it failed to look after its customers’ data and risked it falling into the hands of scammers and fraudsters.

True Telecom Ltd

15 March 2017, Prosecutions, Online technology and telecoms

True Telecom Limited has been prosecuted at Medway Magistrates Court for the offence of processing personal data without having an entry in the register maintained by the Information Commissioner. The telecommunications company was found guilty of the offence under section 17 of the Data Protection Act 1998, and was fined £400, ordered to pay costs of £593.75 and a victim surcharged of £40.

Silver City Tech Limited

29 November 2016, Monetary penalties, Online technology and telecoms

Two companies responsible for millions of spam texts offering easy access to loans have been fined by the Information Commissioner’s Office (ICO). Separate ICO investigations into Dorset-based Silver City Tech Ltd and Oracle Insurance Brokers Ltd, in London, found the firms had broken the law because they did not have the consent of the people the text messages were sent to.

TalkTalk Telecom Group PLC

05 October 2016, Monetary penalties, Online technology and telecoms

Telecoms company TalkTalk has been issued with a record £400,000 fine by the ICO for security failings that allowed a cyber attacker to access customer data “with ease”.