Action we've taken Enforcement action 34 in total Boost Finance Limited 09 October 2018, Monetary penalties The Information Commissioner has fined London-based marketing company, Boost Finance Ltd (BFL), a company responsible for millions of nuisance emails about pre-paid funeral plans. Heathrow Airport 08 October 2018, Monetary penalties, Transport and leisure Heathrow Airport Limited (HAL) has been fined £120,000 by the Information Commissioner’s Office (ICO) for failing to ensure that the personal data held on its network was properly secured. Oaklands Assist UK Limited 01 October 2018, Monetary penalties, Marketing A Manchester firm has been fined £150,000 by the Information Commissioner’s Office (ICO) for making thousands of nuisance direct marketing phone calls. Bupa Insurance Services Ltd 28 September 2018, Monetary penalties, Health Bupa Insurance Services Limited (Bupa) has been fined £175,000 by the Information Commissioner’s Office (ICO) for failing to have effective security measures in place to protect customers’ personal information. Equifax Ltd 20 September 2018, Monetary penalties, Finance insurance and credit The Information Commissioner’s Office has issued Equifax Ltd with a £500,000 fine for failing to protect the personal information of up to 15 million UK citizens during a cyber attack in 2017. … Everything DM Ltd 05 September 2018, Monetary penalties, Marketing Everything DM Ltd (EDML), based in Stevenage, was fined £60,000 for sending 1.42 million emails without consent. Between May 2016 and May 2017, the firm used its direct marketing system called… Lifecycle Marketing (Mother and Baby) Ltd 09 August 2018, Monetary penalties, Marketing The ICO has fined Lifecycle Marketing (Mother and Baby) Ltd, also known as Emma’s Diary, £140,000 for illegally collecting and selling personal information belonging to more than one million people.… AMS Marketing Ltd 01 August 2018, Monetary penalties, Marketing The Information Commissioner’s Office has fined AMS Marketing Ltd £100,000 for making 75,649 nuisance calls. Independent Inquiry into Child Sexual Abuse 18 July 2018, Monetary penalties, Central government Independent Inquiry into Child Sexual Abuse (IICSA) fined £200,000 for revealing identities of abuse victims in mass email. Our Vault Ltd 28 June 2018, Monetary penalties, Finance insurance and credit Our Vault was fined £70,000 for making 55,534 unsolicited marketing calls to people who had registered with the Telephone Preference Service (TPS) and had not consented to being contacted by the company. British Telecommunications plc 20 June 2018, Monetary penalties, Online technology and telecoms British Telecommunications plc (BT) has been fined £77,000 by the Information Commissioner’s Office after it sent nearly five million nuisance emails to customers. Gloucestershire Police 11 June 2018, Monetary penalties, Criminal justice Gloucestershire Police fined for revealing identities of abuse victims in bulk email. The British & Foreign Bible Society c/o the Bible Society 07 June 2018, Monetary penalties The British and Foreign Bible Society, based in Swindon, has been fined £100,000 by the Information Commissioner’s Office, after their computer network was compromised as the result of a… Bayswater Medical Centre 23 May 2018, Monetary penalties, Health Bayswater Medical Centre in London has been fined £35,000 by the ICO after it left highly sensitive medical information in an empty building. The University of Greenwich 21 May 2018, Monetary penalties, Education and childcare The University of Greenwich has been fined £120,000 by the Information Commissioner following a “serious” security breach involving the personal data of nearly 20,000 people. Yahoo! UK Services Ltd 21 May 2018, Monetary penalties, Online technology and telecoms Yahoo! UK Services Limited, based in London, has been fined £250,000 by the Information Commissioner’s Office after their computer network was compromised as the result of a cyber-attack in November 2014. Crown Prosecution Service 16 May 2018, Monetary penalties, Criminal justice The Crown Prosecution Service (CPS) has been fined £325,000 by the ICO after they lost unencrypted DVDs containing recordings of police interviews. Costelloe & Kelly Ltd 01 May 2018, Monetary penalties, Marketing Costelloe & Kelly Ltd undertook a direct text marketing campaign without a valid consent to individuals in contravention of Regulation 22 of the Privacy and Electronic Communications (EC Directive) Regulations 2003. IAG Nationwide Ltd 01 May 2018, Monetary penalties, Marketing Unsolicited calls for direct marketing purposes to subscribers who had registered with the Telephone Preference Service in contravention of Regulations 21 and 24 of the Privacy and Electronic Communications (EC Directive) Regulations 2003. Mr Alex Goldthorpe t/a Approved Green Energy Solutions 18 April 2018, Monetary penalties, Land or property services Unsolicited calls for direct marketing purposes to subscribers who had registered with the Telephone Preference Service in c ontravention of Regulation 21 of the Privacy and Electronic Communications (EC Directive) Regulations 2003. The Energy Saving Centre Ltd 18 April 2018, Monetary penalties, Land or property services Unsolicited calls for direct marketing purposes to subscribers who had registered with the Telephone Preference Service in c ontravention of Regulation 21 of the Privacy and Electronic Communications (EC Directive) Regulations 2003. The Royal Borough of Kensington and Chelsea 16 April 2018, Monetary penalties, Local government The Royal Borough of Kensington and Chelsea has been fined £120,000 by the Information Commissioner’s Office (ICO) after it unlawfully identified 943 people who owned vacant properties in the… Royal Mail Group Limited 06 April 2018, Monetary penalties, General business Royal Mail Group Limited has been fined £12,000 by the Information Commissioner’s Office after sending more than 300,000 nuisance emails. On two dates in July 2017, the company sent emails to 327,014 people who had already opted out of receiving direct marketing. Humberside Police 05 April 2018, Monetary penalties, Criminal justice Humberside Police has been fined £130,000 by the Information Commissioner’s Office after disks containing a video interview of an alleged rape victim went missing. Holmes Financial Solutions Ltd 31 January 2018, Monetary penalties, Finance insurance and credit Holmes Financial Solutions Ltd fined £300,000 after they instigated the transmission of automated marketing calls to individuals without their prior consent. Loading results More