London Borough of Croydon

This Practice Recommendation is issued in relation to a consistently low level of overall performance in respect of the timeliness of the London Borough of Croydon’s responses to FOI requests. Following the engagement by his staff with the London Borough of Croydon about the underlying reasons for these failings, the Commissioner has reached the view that the London Borough of Croydon’s request handling practices do not conform to the Freedom of Information Code of Practice, issued under section 45 of the Freedom of Information Act 2000 (FOIA) by the Cabinet Office in July 2018 (the Code). The Commissioner considers that the London Borough of Croydon’s practices do not conform with part 4 of the Code relating to time limits for responding to requests. Therefore, in accordance with section 48(1) of FOIA, the Commissioner has elected to issue the foregoing practice recommendation.