The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

We have a robust but fair approach when recovering fines, providing payment plans where debtors are in genuine financial hardship. However, where we identify organisations that can pay but won’t pay, we will pursue formal recovery action which can result in insolvency. Equally, where directors seek to avoid payment via insolvency we actively exercise our full rights as a creditor, including nominating Insolvency Practitioners whose investigations can result in personal claims against directors.

Formal debt recovery via insolvency can be complex and take several years to conclude so whilst it may appear that no money has been recovered, action is still actually ongoing and we will update our website when we receive dividends (payments).

We also work closely with other enforcement agencies to disrupt and obstruct seriously non-compliant directors who for example, may persist in continuing to make nuisance calls or send unsolicited spam despite our fine. This can result in directors being disqualified and further civil action or criminal prosecutions.

Civil monetary penalties

We issued 11 final civil monetary penalties in Q4 of 2020/21, totalling £1,190,000.

Data controller


Date of final notice



Chameleon Marketing (H.I.) Ltd Marketing 25 January 2021 PECR £100,000
Rancom Security Ltd Marketing 25 January 2021 PECR £110,000
Repair & Assure Ltd Retail and manufacture 25 January 2021 PECR £180,000
Solar Style Solutions Ltd Retail and manufacture 25 January 2021 PECR £90,000
Seafish Importers Limited Retail and manufacture 28 January 2021 PECR £10,000
House Guard UK Ltd Retail and manufacture 9 February 2021 PECR £150,000
Call Centre Ops Ltd Marketing 9 February 2021 PECR £120,000
Just Hype Ltd Retail and manufacture 15 February 2021 PECR £60,000
Valca Vehicle and Life Cover Agency Ltd Retail and manufacture / Finance, insurance and credit 18 February 2021 PECR £80,000
Muscle Foods Limited Retail and manufacture 1 March 2021 PECR £50,000
Leads Work Ltd Marketing 1 March 2021 PECR £250,000


Court orders for winding-up upon ICO petitions

There was 1 court order for winding-up upon ICO petitions in Q4 of 2020/21.

Name of organisation

Penalty amount

Court order date

CRDNN Limited £500,000 19 January 2021


Director disqualifications

There were 0 directors disqualified following ICO enforcement action in Q4 of 2020/21. We continue to refer cases and support Insolvency Service investigations.