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18 May 2024

Overall rating

Your overall rating was red.

  • 1: Not yet implemented or planned
  • 0: Partially implemented or planned
  • 0: Successfully implemented
  • 8: Not applicable

RED: not implemented or planned

Your business has identified and documented the potential impact on individuals’ privacy and taken this into account when installing and operating the CCTV system. You regularly review whether CCTV is still the best security solution.


Suggested actions

You should:

  • review whether you require CCTV cameras to address a particular issue faced by your business;
  • consider whether alternative solutions might be more suitable; and
  • if you decided to install CCTV then undertake a Data Privacy Impact Assessment (DPIA) to consider and address any privacy concerns.



Not applicable

Your business has paid the data protection fee to the Information Commissioner's Office (ICO).

Your business has a policy and/or procedure covering the use of CCTV and has nominated an individual who is responsible for the operation of the CCTV system.

Your business has established a process to recognise and respond to individuals or organisations making requests for copies of the images on your CCTV footage and to seek prompt advice from the Information Commissioner where there is uncertainty.

Your business trains its staff in how to operate the CCTV system and cameras (if applicable) and how to recognise requests for CCTV information/images.

Your business only retains recorded CCTV images for long enough to allow for any incident to come to light (eg for a theft to be noticed) and to investigate it.

Your business has ensured that the CCTV images are clear and of a high quality.

Your business securely stores CCTV images, limits access to authorised individuals and regularly checks that the CCTV system is working properly.

Your business clearly informs individuals of your use of CCTV.



Bespoke tools have been developed by the Surveillance Camera Commissioner
to help organisations prove their surveillance camera systems comply with the code of practice. This code applies to relevant public authorities in England and Wales, but others can adopt it voluntarily. Although, the Information Commissioner and the Surveillance Camera Commissioner have separate roles and powers, they liaise to make sure guidance and tools are consistent.

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