Use this service to update the details we hold about your registration. You can update or add your:
- organisation address;
- contact details (name, job title, address, email and phone number) of the person who has been selected to receive correspondence for the organisation;
- Data Protection Officer’s details (including adding a DPO);
- trading names (other names by which the organisation may be known); and
- payment tier.
You will need:
- your registration reference, eg ZA123456; and
- your security number. (If you are the nominated contact and can’t find your security number, you can request a reminder below.)
Tip: if you’re updating your trading names, using this service will replace any existing trading names you’ve already provided to us, so give us all the trading names you want published even if we have them already. You can list up to five trading names using this service.
Please note: if you want to change your organisation name, you will need to call our registration helpline on 0303 123 1113. You will need your registration reference and security number. Alternatively, if you don’t have your security number, please contact us by email.*
Friday 19 August to Tuesday 23 August.
During this period, it may take longer than usual to process your change, due to essential maintenance. You should receive confirmation of your change on or before Thursday 25 August. We apologise for any inconvenience caused.
For information about what we do with personal data, see our privacy notice.
Takes about 5 minutes.
If you no longer need to pay a data protection fee, please contact us by email using the email address below. Quote your registration reference and the reason you no longer require your registration.
When sending your email to us please put ‘Cancellation’ in the subject line and we will process your request as quickly as possible. If you cancel a registration which is paid by direct debit, you’ll also need to cancel the direct debit with the bank or building society.
Need to email us?
*If you’re unable to use the service to change or update your details, email your request to us at [email protected] quoting your registration reference.
Due to a high volume of email requests, it’s currently taking us longer than usual to respond. Please accept our apologies for any inconvenience. We’ll respond as soon as we can.