Freedom of information (FOI) in 90 seconds for public authority staff

This 90 second guide will help staff who have limited experience of freedom of information to understand what they need to do.

Learnings from ICO decision notices

Learning points from our recent decision notices.

Learnings from ICO tribunal decisions

Learning points from recent information rights tribunal decisions.

Training videos

We’re sharing the videos from our internal FOI and EIR training, to help public authorities.

What does good FOI practice look like in the police sector?

Learning points from conversations with a few high-performing police forces.

Advice for GPs and practice staff on FOI and responding to requests for information 

Learn about your responsibilities and find tools to help you meet them.

Keeping internal consultations on FOI requests timely and transparent - a short guide for public authorities

This guide contains key steps and actions you could take to minimise any sign-off delays. This will help you make all decisions on FOI requests during this internal consultation process in a transparent, accountable and compliant way.

Understanding what information people commonly request from public authorities

Understanding what people are interested in can help FOI and EIR practitioners to consider whether proactive publication of this information would benefit their organisation and help to reduce information requests. We’ve broken the information down across five different sectors.

Are you clear on clarifying information requests?

Clarifying FOI requests is an area that we are asked about regularly, and while there is detailed guidance on our website, we know that sometimes some simple tips can be helpful. This information should help practitioners get to grips with the issue quickly and easily.

What to consider when using online forms to receive information requests

There are many positives to helping people make their requests via an online form. However, there are some key things that you need to consider if you are thinking about using them.

Refusing commercially motivated requests as vexatious

Here's what you should bear in mind when you receive requests for information about commercial services and equipment.

Can requesters use AI to generate valid FOI requests?

A request isn't invalid just because someone's used technology to send multiple requests at the same time, but there are issues related to its use that may be relevant.