This module covers how you meet the requirements of FOIA, and particularly section 14(1), in terms of your culture of openness and transparency. It also covers the review of practices, training and lessons learned, and allows you to consider how monitoring helps improve compliance.
Good
- You have a culture of openness and transparency, with excellent awareness of your obligations under FOIA across the organisation.
- You regularly review section 14 training requirements and keep staff up-to-date with changes to ICO guidance, relevant Decision Notices and Tribunal cases.
- You regularly monitor how section 14(1) is applied, to ensure evidence-based decisions.
- You usually identify and share lessons to be learned, assisting in the appropriate and objective use of section 14(1).
Adequate
- You try to have a culture of openness and transparency, with good awareness of your obligations under FOIA across the organisation.
- You sometimes review section 14 training requirements and keep staff up-to-date with changes to ICO guidance.
- You sometimes monitor how section 14(1) is applied.
- You sometimes identify and share lessons to be learned from section 14(1) responses.
Unsatisfactory
- You do not have a culture of openness and transparency, and awareness of your obligations under FOIA across the organisation is low.
- You rarely review section 14 training requirements or keep staff up-to-date with changes to ICO guidance.
- You rarely monitor how section 14(1) is applied.
- You rarely identify or share lessons to be learned around the handling of section 14(1) refusals.