Advice services for large businesses and organisations

Website

Find the answers to your questions quickly in our guidance and online resources.

Business advice helpline

If you are not able to find the answer to your question on the website call the ICO helpline on 0303 123 1113

Send your question to us

Please be aware that if you choose to contact us via email, its likely we will take longer to get back to you than we would like. So we can help as many customers as possible, we are asking all organisations to start their enquiry journeys online. There are lots of tools and guidance on our website that provide answers to many of the enquiries we receive, and we are adding to these all the time.

If you can't find the answer to your question on our website please call our helpline where our expert advisers will be on hand to provide support.

About your question

What is the topic of your question? *

What's your question? *

Please don't provide anything sensitive here, like health details, or your credit card number. Maximum 2000 characters

Are you contacting us about an existing case? *

Yes

About your organisation

Organisation name *

Is your organisation registered with the ICO as a data protection fee payer?

Yes

About you

First name *

Last name *

Email *

Phone (recommended)

If you provide your phone number, we may call you with advice. This allows us to better understand your question and gives you the opportunity to ask follow-up questions. We will still provide a case reference number

Service for people who are deaf or have a hearing or speech impairment

If you need to contact us via the phone and you are deaf or have a hearing or speech impairment, you can use the free BT service Relay UK.

Install the free app on your smartphone, tablet, or computer, which you can access on your app store. Then our advice line on 0303 123 1113, Mon - Fri, 9am-5pm.

The Relay UK service itself is free. You'll only pay your normal charges for the calls.

If you want to use your textphone to contact us, dial 18001 followed by 0330 123 1113.

Alternatively, you can also contact us using our live chat.