The ICO exists to empower you through information.

If you're a representative from a large business, public authority or charity and you have a question about data protection, freedom of information or any of the laws we regulate, you can contact us. Our normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).


Call us on 0303 123 1113 to speak to a member of our team. 

Live chat

 Talk online with one of our team via our live chat. 

If you think your question is complex or you want to ask multiple questions - our helpline is the best service for you. If you start a live chat and we need to give you lots of information - we will probably ask you to call us.


Send your question to us

We'll call or email you back.

About your question

Please don't provide anything sensitive here, like health details, or your credit card number. Maximum 2000 characters

About your organisation

About you

If you provide your phone number, we may call you with advice. This allows us to better understand your question and gives you the opportunity to ask follow-up questions. We will still provide a case reference number

Service for individuals who are deaf or have a hearing or speech impairment

If you need to contact us via the phone and you are deaf or have a hearing or speech impairment, you can use the free BT service Relay UK.

Install the free app on your smartphone, tablet, or computer, which you can access on your app store. Then our advice line on 0303 123 1113, Mon - Fri, 9am-5pm.

The Relay UK service itself is free. You'll only pay your normal charges for the calls.

If you want to use your textphone to contact us, dial 18001 followed by 0303 123 1113.

Alternatively, you can also contact us using our live chat.