Following the recent change to data protection law, there is a high demand for our services.
Before you contact us, and to avoid an unnecessary delay in getting an answer to your question, please make sure you have searched our website for all relevant guidance. You can type keywords into the search box at the top right of the screen.

To ask us something by email, just fill in this form. Fields marked with a * are required.

For queries about your registration, please email: dataprotectionfee@ico.org.uk

For information about what we do with personal data see our privacy notice.

What's your question?

Please don't provide anything sensitive here, like health details, or your credit card number.



 

If you'd prefer (or need to send attachments), you can email casework@ico.org.ukPlease include the information we've asked for above.

If you are contacting us, please be aware of the following:

  1. Disclosure under the Freedom of Information Act 2000
    • As we are a public authority all the written material we hold, including any correspondence you send to us, may be considered for release following a request to us under the Freedom of Information Act 2000 unless the information is exempt.
  2. Security and emails
    • We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your mail server does not support TLS, you should be aware that any emails you send to us may not be protected in transit.
    • Please be aware, we cannot accept file attachments that are larger than 10MB. If you're sending more than one email, please indicate this in the subject line.