The judgment in the Schrems II case issued by the European Court of Justice on Thursday 16 July 2020 found that Privacy Shield framework no longer provides adequate safeguards for the transfer of personal data to the United States from the EEA. For more information please read our latest statement.
If you have any specific questions about the Privacy Shield framework please call our helpline on 0303 123 1113.
If you want to make a complaint about how your data has been handled when it was transferred to the U.S., you can tell us here. If your concern relates to use of the Privacy Shield framework please mark your correspondence ‘Privacy Shield’.