Skip to main content
Home
The ICO exists to empower you through information.
Search
Search
Search
Menu
Home
For the public
For organisations
Make a complaint
Action we've taken
About the ICO
Make a complaint
Nuisance calls and messages
Spam emails
Report spam emails
Report spam emails
Email address you received the message from
The sender's email address
Name of the organisation that sent the message, if a name was given
(optional)
Date you received the message
(optional)
For example, 10 3 2022
Day
Month
Year
Time you received the message
(optional)
For example, 15 37. If you don't know, enter an approximate time, or just leave it blank
Hour
Minute
Did you consent to receiving the message?
(optional)
Yes
No
Don't know
Have you had a previous relationship with the organisation that sent you the email? eg used their services or bought something from them
(optional)
Yes
No
Don't know
What was the nature of the relationship?
(optional)
Customer
Subscriber
Something else
What was the message about?
(optional)
Accident claims
Adult content
Banking
Broadband and telecoms
Charities
Competition
Computer scams - you should report these to Action Fraud
Coronavirus or COVID-19
Debt management
Energy saving and home improvements, including double glazing, windows and insulation
Energy supply
Gambling
Health
Holidays
Insurance (including car, life and home)
Investments, cryptocurrency or online trading
Lifestyle surveys
Loans and finance
Pensions
Property and estate agents
Recruitment
Retail
None of the above
What type of message was it?
(optional)
Service message
Advertisement or marketing promotion
Sales event
Something else
What did the message say?
(optional)
How did this message affect you? (choose the option that best describes how you felt)
(optional)
It didn't bother me
It was a disruption
It made me annoyed and/or anxious
Why was this?
(optional)
The content was inappropriate
The content was sensitive
I don't know the organisation
I was not able to unsubscribe
Suspect it contained malware, a virus or a suspicious attachment
Suspected scam, eg phishing, asking for personal data - you should report these to Action Fraud
The email was sent to a child (aged under 18)
Something else
Please give details
(optional)
Email address you received the message(s) on
Your email address
Have you reported spam emails you've received to that address before, in the last month?
(optional)
If so, we'll use the details about you that you gave us before. If your details have changed since you last gave them to us, select 'No' to update them
Yes
No
Back to top