The ICO and coronavirus

If you need to contact us during the coronavirus pandemic, it’s best to do so online. You can also call us on 0303 123 1113 or get in touch via live chat.

Textphone service

Due to the COVID-19 pandemic and Government advice, our offices are currently closed and all staff are working from home. Therefore, this service is currently unavailable. You may find that our live chat service is a suitable alternative in the meantime.

We are here to help

Our helplines remain open. You can call us on 0303 123 1113 or contact us via live chat.

And you can continue to report, enquire, register and raise complaints with us using the web forms below.

We encourage you to use our website wherever possible for information and guidance.

We run a dedicated advice service for small organisations which includes sole traders, people who work for themselves, small businesses, small charities, schools, local councils, start-ups, and small- to medium-sized enterprises.

Our COVID-19 information hub helps individuals and organisations navigate data protection and information rights issues during this unprecedented time. 

We will add new and relevant information as the pandemic continues.

What do you want to do?


For information about what we do with personal data see our privacy notice.