The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

Live chat allows you to have an online conversation with someone at the ICO. 

For registration enquiries

Please choose this option if you have received a letter about the requirement to pay a data protection fee quoting your Companies House number.

For organisations

For individuals

Our live chat service is usually available 9am-5pm Monday to Friday (excluding bank holidays).

Outside of those times or occasionally, if all of our agents are busy at the time, our service won’t be available.

You may wish to try again at another time during our open hours. Or, if during office hours, call us instead on 0303 123 1113.

For information about what we do with personal data see our privacy notice.