Note that the helpline and live chat service will close from Friday 28 April at 5pm and will reopen on Tuesday 2 May 2017 at 9am.

Live chat is one of the quickest ways to get in touch with us. It allows you to have an online conversation with someone at the ICO.

Our live chat service is usually available 9am-5pm Monday to Friday.

Outside of those times or occasionally, if all of our agents are busy at the time, our service won’t be available.

You may wish to try again at another time during our open hours. Or, if during office hours, call us instead on 0303 123 1113.