The following vacancies are currently available:

Head of Policy and Engagement

Starting salary £48,802 per annum, plus pension and excellent benefits
Based in Wilmslow, Cheshire
Post reference: HPE-MAR17

About us

The ICO is an independent public body. We uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. We educate organisations, promote good practice and oversee legislation that ensures people’s data is secure, accurate and robustly managed. In May 2018 new laws come into force to better protect people’s privacy in the digital age and ensure organisations who handle personal information get it right. That brings significant additional responsibilities for the ICO as the UK’s data protection regulator.

About the role

As Head of Policy and Engagement you will play a leading role in delivering information rights policy and driving the engagement activities which help the public understand their rights and help organisations comply with their responsibilities. Leading a department of over 30 staff, you’ll be tasked with devising clear policies and guidance to heighten awareness and understanding of information rights legislation. Your policy “products” will be key reference points for colleagues and external readers including businesses, public bodies and the third sector. Accuracy, clarity and accessibility are key.

Day-to-day you’ll be taking the lead on policy projects and ensuring they are delivered on time and to a high standard. That will include rising to the challenge of implementation of the new General Data Protection Regulation which will come into effect in the UK in May 2018. You will set clear expectations for your staff and help keep them motivated and equipped to deliver an excellent service. You’ll set appropriate mechanisms that monitor key performance indicators, continuously seek improvement and recommend changes where you see fit.

You’ll make it your mission to be fully conversant with all relevant legislation – giving you the confidence and knowledge to set clear policy guidance, sign complex and precedent setting Freedom of Information decision notices, participate in senior leadership activities and represent the ICO at key meetings and events.

About you

We’re looking for someone who has significant experience in a senior policy role, as part of which they’ll have led and managed people, driven policy and change projects from concept to sign-off and gained public speaking, representational and negotiating experience.

Up-to-date knowledge of Data Protection and Freedom of Information legislation is also important, as is knowledge of the regulatory and political environment and experience of interpreting and applying complex legislation to particular situations.

Effective communication skills – both written and oral – will play an instrumental role in your ability to manage and infleunce your team and key stakeholders. You’ll also need excellent organisational skills with the ability to prioritise and delegate appropriately.

It’s an exciting time to be working in data protection. You’ll be at the heart of an increasingly high-profile policy area which matters to people’s lives. The ICO offers a supportive and flexible working environment and is strongly committed to the learning and development of its staff.

Why work for the ICO?

  • Flexible working hours, including flexi leave.
  • Opportunities to work from home.
  • Excellent learning and development opportunities.
  • Civil Service pension arrangements.
  • 25 days’ paid holiday a year with options to buy, sell, and bank days.
  • Health cash plan.
  • Colleague assistance scheme.
  • Access to many discounted products and services.
  • Welfare and family-friendly policies.
  • Childcare voucher scheme.
  • Staff medical scheme and eyesight testing.

Closing date: 5pm, Tuesday 4 April 2017.

Apply now

Customer Contact Officer

A full-time position has become available in our Registration department.

Starting salary £17,758 per annum, plus pension and excellent benefits
Based in Wilmslow, Cheshire
Post reference: CC02-317

The Customer Contact Officer in the ICO’s Registration department carries out a variety of duties in relation to the department’s ‘Contact’ activities, including the provision of a dedicated telephone helpline service; handling written enquiries, validating forms and fees suitable for early resolution and supporting a range of administrative duties within the department as required.

About you

You will be educated with at least 5 GCSEs grade C or above or have the work experience demonstrating this level of ability. You’ll need to be an effective communicator in order to provide clear advice over the telephone. You will have a good standard of literacy and effective written communication skills in order to write letters, emails and meeting notes. You will have the ability to work on your own initiative and as part of a team.

About us

As an independent body serving the public, we uphold information rights for all. We do this by promoting openness in public bodies, as well as data privacy for individuals. As well as this, we oversee legislation that ensures people’s data is secure, accurate and robustly managed.

Why work for the ICO?

  • Flexible working hours, including flexi leave.
  • Opportunities to work from home.
  • Excellent learning and development opportunities.
  • Civil Service pension arrangements.
  • 25 days’ paid holiday a year with options to buy, sell, and bank days.
  • Health cash plan.
  • Colleague assistance scheme.
  • Access to many discounted products and services.
  • Welfare and family-friendly policies.
  • Childcare voucher scheme.
  • Staff medical scheme and eyesight testing.

Closing date: Midnight, Sunday 2 April 2017.

Apply now

Legal Executive

A temporary position has become available in our Enforcement department. This is for a period of approximately 14 months to cover maternity leave.

Starting salary £31,233 per annum, plus pension and excellent benefits
Based in Wilmslow, Cheshire
Post reference: LE-0317

About us

An independent public body serving the public, we uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. We educate organisations, promote good practice and are involved with important issues from nuisance calls/texts to the use of surveillance cameras. As well as this, we oversee legislation that ensures people’s data is secure, accurate and robustly managed.

About the role

You will undertake legal work generated by the ICO’s Enforcement Department. You will be required to manage a caseload of civil enforcement cases potentially leading to the issuing of enforcement and monetary penalty notices under the Data Protection Act 1998 and Privacy and Electronic Communications (EC Directive) Regulations 2003. In addition you may be required to assist with prosecution cases.

About you

You will be a Chartered Legal Executive. You will have a good intellectual and analytical ability and be able to develop knowledge of legislation and apply it to variety of circumstances.

You will have relevant post qualification experience, managing your own work load effectively and experience of liaising with courts and other legal bodies.

You will have strong interpersonal skills including the ability to negotiate and maintain good working relationships at all levels, internally and externally. You’ll be an excellent communicator and in particular will have excellent written communication skills.

Why work for the ICO?

  • Flexible working hours, including flexi leave.
  • Opportunities to work from home.
  • Excellent learning and development opportunities.
  • Civil Service pension arrangements.
  • 25 days’ paid holiday a year with options to buy, sell, and bank days.
  • Health cash plan.
  • Colleague assistance scheme.
  • Access to many discounted products and services.
  • Welfare and family-friendly policies.
  • Childcare voucher scheme.
  • Staff medical scheme and eyesight testing.

Closing date: 9am, Monday 3 April 2017.

Apply now